In China, too, Rittal is well aware of its customers’ high demands relating to logistics services. To better satisfy these requirements and become more competitive on the market, Rittal China is now offering its customers a 48-hour delivery promise.
400-KILOMETRE RADIUS
This delivery promise – which applies within a defined sales area of four hundred kilometres around the centrally located Rittal distribution centres in China’s economic hubs of Shanghai, Tianjin, Huizhou, Changchun and Chengdu – guarantees that Rittal standard products will be delivered to customers within 48 hours of order confirmation (based on working days). Thanks to these shorter delivery times, Rittal China is enabling its customers to secure additional business opportunities.
To honour its delivery promise, the company has carried out a comprehensive upgrade of its logistics system. This involved rolling out a new logistics management system, optimising transport networks, and improving the efficiency of product storage and distribution. Standardised operating processes, cost control and digital management also ensure enhanced services for customers.
FOCUS ON THE CUSTOMER
Thanks to transparent, traceable and intelligently managed supply chains, Rittal is not just boosting the efficiency and accuracy of logistics processes, but is also helping its customers to improve their own logistics and supply chain management. The 48-hour delivery promise of Rittal China impressively demonstrates the innovative strength of the global Rittal service concept with its systematic focus on the customer.